SHIPPING

When will my order arrive?

You can expect your items to arrive approximately on the estimated delivery date selected by the carrier during checkout.

Your items may arrive before the estimated delivery date.

Please also note that the delivery date is only an estimate and cannot be guaranteed. During sales periods, Black Friday, Christmas, promotions, or special campaigns, the delivery time may be longer than usual. How can I track the status of my package? Once your order has been shipped, you will receive a confirmation email containing the tracking number. You can use this number on the selected carrier's website to check the shipment status. You can also track your order in your order history. In the "My Account" panel, you will find "Order History and Details." Click the "Details" button to see your order details, including your tracking number.

Clicking the tracking number will take you directly to the shipping company's website, where you can track your shipment.

If you don't already have a Harper & Neyer account, please register and set one up in My Account.

How much does shipping cost for my order?

Delivery times and shipping costs will vary depending on the shipping method and your preferred speed.

*During promotional periods such as  Black Friday, Private Sales, Christmas, and Sales , delivery times may be longer and cannot be guaranteed due to logistical congestion.

 

SHIPPING TYPE SHIPPING COST DELIVERY TIME
Standard Home Delivery €4.95 (Free on orders over €69) 2 to 3 business days

 

Applies only to orders with standard shipping delivered to mainland Spain, not applicable to the Canary Islands, Ceuta, and Melilla. Gift certificates, taxes, and additional handling and shipping costs will not be considered for the minimum offer amount. Applies only to merchandise. Previous purchases cannot be used to reach the minimum amount. To take advantage of this offer, simply add products to your shopping cart and free standard delivery will be applied automatically. You must select the “Standard Delivery” option to benefit from the free shipping offer.

We currently ship to almost all of Europe and many other countries worldwide.

Please note that delivery costs are applied according to the delivery address.

COUNTRY PRICE TRANSIT FREE SHIPPING
Europe Zone 1 €11 2-4 days From €300
Europe Zone 2 €26 2-4 days From €300
Europe Zone 3 €29 2-4 days From €300
Europe Zone 4 €33 2-4 days From €300
Europe Zone 5 €35 2-4 days From €300
Europe Zone 6 €48 2-4 days From €300
United Kingdom €30 4-6 days /
USA and Canada €41 4-6 days /
Latin America Zone €55 4-6 days /
Others €65 4-6 days /
  • Europe Zone 1: Portugal, Gibraltar, Andorra.
  • Europe Zone 2: Belgium, Netherlands, France, Luxembourg, Monaco, Germany, Austria, Italy
  • Europe Zone 3: Denmark, Ireland, Finland, Sweden, Greece
  • Europe Zone 4: Slovenia, Czech Republic, Poland, Hungary, Bulgaria, Croatia, Malta, Latvia, Lithuania, Romania, Cyprus
  • Europe Zone 5: Switzerland, Norway Europe Zone 6: Serbia, Albania, Bosnia, Faroe Islands, Macedonia, Montenegro, Turkey United Kingdom: England, Scotland, Wales, and Northern Ireland USA and Canada Latin America: Chile, Uruguay, Paraguay, Puerto Rico, Panama, Cayman Islands, Mexico, Argentina, Brazil, Colombia, Ecuador Other: Morocco, Qatar, South Africa, United Arab Emirates Which shipping company do you use to send your orders? Standard Shipping Packages are delivered with MRW Monday to Friday from 8:00 AM to 8:00 PM and may require a signature upon delivery. Select the address where you will be present at the time of delivery.

    Delivery schedules are subject to product availability and receipt of payment. Actual delivery times may also vary depending on the shipping location.

    You will be asked to provide a phone number on the shipping page during the checkout process. It is important that you provide this in case the carrier needs additional information to ensure successful delivery. You will also be asked to provide the email address to which we will send the order confirmation.

    Express Shipping

    Shipments are made with MRW for express deliveries; this option will be delivered more quickly. Delivery hours are between 9:00 AM and 8:00 PM and may require a signature upon delivery. Please enter your contact information, address, and email correctly so that you can receive notifications and your package can be delivered successfully. FEDEX - International Shipping Shipments outside of Spain will be handled by FedEx. Delivery times and transit times vary depending on the destination country. For more information, please contact your nearest office or visit this carrier's website.

    Please be sure to provide your identification number if requested.

    *All orders placed after 12:00 PM cannot be guaranteed same-day dispatch and will be processed the next business day.

    Which countries do you ship to?

    We ship within Spain (Peninsula, Balearic Islands, and Canary Islands).

    We currently ship to almost every country in the world.

    Please configure your shipping address to check if delivery is possible to your address.