At Harper & Neyer S.L., we have developed this privacy policy to comply with the obligations set forth in Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, hereinafter the GDPR.
Our aim is to inform you about the specific aspects related to the processing of your data, including: the purpose of the processing, contact information so that you can exercise your rights, data retention periods, and the security measures we have adopted to protect your privacy.
This privacy policy forms an integral part of the Legal Notice, and therefore the provisions contained therein apply directly and/or vice versa, complementing each other.
Data Controller Identification.
Harper & Neyer S.L.
Marie Street Curie, 9
29590 – MÁLAGA
Tax ID: B93269777
Information we process
At Harper & Neyer S.L., we may collect the following personal data: name, surname, address, postal code, town, province, NIF or NIE (Spanish tax identification number), landline phone number, mobile phone number, gender, date of birth. All data is provided by you, either verbally when placing an order/purchase in our stores, or when you register on our website, app, or newsletter through the corresponding forms.
Purpose and Use of Data
We will use your personal data for the following purposes:
Purchases
To manage your purchases, fulfill the contractual relationship, etc.
Online Store
To manage orders placed through the website, send you information about the delivery status, and process product returns.
Customer Service
To address requests for information, complaints, and other issues you may raise.
Legal Obligation
To comply with The legal obligations arising from the contractual relationship, for example, invoicing for contracted services.
Marketing
Keeping you informed about our promotions, new products, events, and other news that may be of interest to you.
Managing your rights
Addressing your rights regarding the protection of your personal data.
Failure to provide personal data for the purposes indicated will make it impossible to register in our online store, place orders, receive the requested service, or receive information about Harper & Neyer S.L.'s products and services.
Legitimate Basis for Processing and Retention Period
We will process your data based on the following legal grounds:
Performance of a contract
Your data will be necessary to perform the contract For sales transactions, failure to provide this information will make it impossible to provide the requested service (managing orders, processing online purchases, responding to your information requests, etc.). In this case, the data will be kept for the duration of the business relationship. Legal Obligations At Harper & Neyer S.L. We must comply with a series of legal obligations, which require the processing of your data, for example, the issuance of sales invoices.
The data will be kept for the legally required periods.
Consent
If we send you marketing material (promotions, news, etc.) by email, SMS, or any other electronic means, we will have your consent.
The data will be kept until you request to unsubscribe.
We inform you that you have the right to withdraw your consent at any time, without this affecting the lawfulness of the processing based on the consent prior to your withdrawal.
Automated decisions and profiling
We inform you that at Harper & Neyer S.L. We do not process data based on automated decision-making, including profiling.
Communication of your data
Your personal data may be accessed by entities related to Harper & Neyer S.L., known as data processors, such as accounting and tax advisors, service providers, maintenance companies, etc.
We may also communicate your data to public administrations and bodies for compliance with legal obligations (for example, the Tax Agency).
The service providers we contract are located in the European Economic Area, therefore we do not carry out international data transfers.
Rights
You can exercise the following rights:
Right of access
You have the right to obtain confirmation as to whether Harper & Neyer S.L. You have the right to know whether or not we are processing personal data concerning you, and to access the following information: the purposes of the processing; the categories of personal data being processed; the recipients or categories of recipients to whom the personal data have been or will be disclosed; where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period.
Right to rectification
You have the right to rectify your personal data when it is inaccurate. You also have the right to complete it when it is incomplete. If you are registered on our website, it may be easier to correct them directly by modifying your profile.
Right to erasure/Right to be forgotten
You have the right to have your personal data erased when the data is no longer necessary for the purposes for which it was collected, or when you withdraw your consent and the processing is not based on another legal ground.
Right to restriction of processing
You have the right to request the restriction of the processing of your data, in which case we will only retain it for the exercise or defense of legal claims.
Right to data portability
You have the right to receive the personal data concerning you in a structured, commonly used, and machine-readable format, and to transmit it to another controller when the processing is based on consent or a contract, and is carried out by automated means.
Right to Right to object
You have the right to object to the processing of your personal data when it is processed based on the public interest or legitimate interests pursued by Harper & Neyer S.L., including profiling. In such cases, Harper & Neyer S.L. will cease processing the data, except for compelling legitimate grounds or for the establishment, exercise, or defense of legal claims.
Right to lodge a complaint
You have the right to lodge a complaint with the Spanish Data Protection Agency
To exercise your rights, you may send your request, attaching a copy of your ID, to:
Harper & Neyer S.L.
Calle Marie Curie, 9
29590 – Málaga