Privacy Policy

At Harper & Neyer S.L. We process the personal data of our users and clients in accordance with current regulations on data protection and, in particular, with Regulation (EU) 2016/679, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data (hereinafter RGPD), Organic Law 3/2018, of December 5, on Protection of Personal Data and guarantee of digital rights and other applicable regulations.

and other applicable regulations.

The purpose of this Privacy Policy is to inform, in a clear and transparent manner, about the processing of personal data provided through the website, contact forms, purchase processes, customer service and any other channels enabled by Harper & Neyer S.L.

Responsible for the treatment

The person responsible for processing personal data is:

HARPER & NEYER S.L.
 CIF: B93269777
 Registered office: Calle Marie Curie, 9, 29590, Málaga, Spain

Data we process

We may process the personal data that the user provides us directly, such as, among others:

  • name and surname;

  • postal address;

  • postal code, town and province;

  • NIF or NIE;

  • email address;

  • landline or mobile phone;

  • birthdate;

  • data related to purchases, orders, returns or queries;

  • any other data that the user provides through the channels made available to them.

Purpose of treatment

Personal data may be processed for the following purposes:

  • manage access, navigation and use of the website;

  • process purchases made through the online store;

  • manage orders, shipments, returns and incidents related to the purchase;

  • respond to queries, requests, complaints or requests made through customer service channels;

  • comply with applicable legal, tax, accounting and administrative obligations;

  • send commercial communications about Harper & Neyer products, news, promotions or services, when there is sufficient legitimizing basis for this;

  • manage the exercise of rights related to the protection of personal data.

Legitimizing basis of the treatment

The processing of personal data will be carried out on the basis of:

  • the execution of the contractual relationship or the application of pre-contractual measures;

  • compliance with legal obligations applicable to Harper & Neyer S.L.;

  • the consent of the interested party, when this is necessary;

  • and, where appropriate, the legitimate interest of Harper & Neyer S.L., provided that the rights and freedoms of the interested party do not prevail.

Data retention

Personal data will be kept for the time strictly necessary to fulfill the purpose for which it was collected and, subsequently, for the legally required periods or as long as responsibilities may arise from its processing.

In the case of treatments based on consent, the data will be kept as long as the user does not withdraw said consent or request its deletion, where appropriate.

Data recipients

In general, personal data will not be transferred to third parties, except when this is necessary for the correct provision of services, for the management of the contractual or pre-contractual relationship, or in compliance with a legal obligation.

Service providers acting on behalf of Harper & Neyer S.L. may have access to the data. as data processors, as well as technological platforms, logistics providers, payment providers, advisors or collaborators whose intervention is necessary for the management of the services offered.

In those cases in which certain services are provided by third-party providers, including technological services or means of payment, the applicable conditions, policies and procedures will be those established by said third parties, who will be responsible for the processing they carry out within the scope of their respective services.

Rights of the interested party

The user may exercise at any time the rights that assist him in matters of personal data protection, in the terms provided in articles 12 to 23 of the RGPD, including, among others, the rights of:

  • access;

  • rectification;

  • suppression;

  • opposition;

  • limitation of treatment;

  • portability;

  • and withdrawal of consent, when the treatment is based on it.

Likewise, the interested party will have the right to file a claim with the Spanish Data Protection Agency if they consider that the processing of their data does not comply with the applicable regulations.